Privacy Policy

TeamIntel GmbH is the data controller responsible for your personal data. Our registered office is in Munich, Germany.

Contact: privacy@teamintel.ai

We collect information you provide directly when using our services, including account information (name, email, company), usage data, and technical data (IP address, browser type, device information).

When you use the TeamIntel platform, we process data that your agents interact with in accordance with your Data Processing Agreement.

We process your personal data on the following legal bases under GDPR Article 6:

• Contract performance (Art. 6(1)(b)) -- to provide our services
• Legitimate interest (Art. 6(1)(f)) -- for analytics and service improvement
• Consent (Art. 6(1)(a)) -- for marketing communications
• Legal obligation (Art. 6(1)(c)) -- for tax and accounting requirements

We use your data to provide and maintain our services, communicate with you about your account, improve our platform, ensure security, and comply with legal obligations. We do not sell your personal data to third parties.

We share personal data only with sub-processors necessary to deliver our services (hosting, payment processing, analytics). All sub-processors are contractually bound by data processing agreements. A current list of sub-processors is available upon request. Data transfers outside the EU/EEA are governed by Standard Contractual Clauses.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Account data is retained for the duration of your subscription plus 90 days. Marketing consent data is retained until you withdraw consent. Legal and tax records are retained as required by applicable law.

Under GDPR, you have the following rights:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

To exercise these rights, contact privacy@teamintel.ai.

We use essential cookies necessary for the functioning of our platform. Analytics cookies are used only with your consent. You can manage cookie preferences through our cookie banner. For detailed information, see our Cookie Policy.

We implement appropriate technical and organizational measures to protect your data, including AES-256 encryption at rest, TLS 1.3 in transit, access controls, regular security audits, and SOC 2 Type II certified infrastructure.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform. Continued use of our services after notification constitutes acceptance of the updated policy.

For questions about this Privacy Policy or to exercise your data protection rights:

Data Protection Officer
TeamIntel GmbH
Munich, Germany
Email: privacy@teamintel.ai