The post stays open. The work does not.
Clearing cases and supplier claims sit still because the specialist is missing. The deadlines keep running. TeamIntel staffs your queue — not your post. An agent team assembles each case file, produces the analysis, and puts the decision in front of a named person for approval. What sat for months closes in days.
Free, three working days, your own cases. No workshop, no pilot, no roadmap.
The work belongs to nobody because the post is open.
A specialist post costs EUR 65,000 to 95,000 a year in the plan. Unfilled, it processes nothing — approved money, closing no cases. That is what TeamIntel is paid from. Nobody has to fight for that budget, because it is already allocated.
Three posts nobody can fill. Three queues that do not wait.
The missing quality engineer
The 8D cases pile up, and with them the recoverable cost your quality agreement entitles you to claim. The contractual deadline does not care that the post is open. Written off is quieter than argued for — so it gets written off.
Two open posts in grid operations
Clearing cases and connection applications arrive faster than the people left can work them, and the statutory deadlines run regardless. The backlog ages quietly, because unbilled revenue shows up in no receivables report.
Three claims handlers short
The customer is on the phone about a case that has been open for weeks. Everyone can see the queue. Nobody has the hours, and the pay band will not outbid the market for the people who could clear it.
The whole deal, written down before you pay anything.
You get completed cases in your destination system — not a recommendation, not a dashboard, not a report. These nine lines are agreed in writing before the first case moves.
| Incoming unit | One 8D case, one clearing case, one tender |
|---|---|
| Finished result | The completed case, with every fact sourced |
| Destination system | Yours — the one your people already work in |
| Volume | Agreed per month, not open-ended |
| Turnaround | Agreed per case type |
| Quality threshold | Completeness and accuracy, both measurable |
| Approver | A named person in your house |
| Price | Per completed case, or per volume tier |
| Cancellation point | After the first month |
Four steps. You can stop after each one.
Work sample
Free, 3 working days, one sample batch of your real cases. You get the finished work plus a short recording showing the whole path: incoming case, the work, the approval, the result in its destination.
First shift
Paid, fixed price. Real volume, an agreed turnaround, a quality threshold, a named approver and your destination system. Cancellable after the first month.
Standing cover
Monthly, from 2.900 €. Per completed case or per volume tier. This is the hired competence. An adjacent queue follows only once the first one runs reliably.
You run the shift
Your own instance, your own region, administered by your people. Same work, same price line — what changes is who runs it. Only when you want it, and never as a condition.
What is the unfilled post costing you?
Five questions, no email address. A filled clerical post costs EUR 65,000 to 95,000 a year in the plan. An unfilled one costs the same and closes nothing — this works out what that means for one queue.
How many cases arrive in that queue each month?
An agent team, not a chatbot.
AI does the work. It is how, not what. Four components carry it, and each one exists to answer a question you would otherwise have to take on trust.
Company Brain
Your specifications, agreements, market rules, processes and precedents, held as controlled context instead of scattered across drives. Every fact carries its document, version and page.
An agent team, not a chatbot
Cause, severity, contractual entitlement, precedent and compliance are separate specialists working the same case in parallel. Where they disagree you see the disagreement — it is never averaged into a confident-sounding summary, because the disagreement is usually the part that deserves your attention.
Genesis Mode
Read-only at the start — as the default, not as a setting you have to find. Write scope is granted by a named person, one case type at a time, and a single bad outcome withdraws it automatically.
A record that survives an audit
Evidence, recommendation, objection, approval, action and outcome in a hash-chained history: what was known, who decided, under what authority, and what happened next. Reproducible for a single case years later, exportable as a whole in one click.
Two gates before anything material happens.
A named person approves before anything material happens, and every decision leaves a record an auditor accepts: what was known, who decided, under what authority, and what followed.
Finding
A case needs a decision - context assembles from your systems.
Agent review
Specialist analyses challenge the recommendation - policy, compliance, evidence.
GATE 1Consensus
A structured verdict - rationale, disagreements, unresolved evidence.
Human approval
The named quality, clearing or compliance owner decides. Nothing runs without this.
✓ GATE 2Execution
Only approved actions execute in your systems - logged and signed.
logged · signedThree commitments, in writing, before you ask.
You will have to take this into a works council meeting. So you get the answers to that meeting here, not after it.
An open position, not an occupied one
We take on the queue that is waiting because the post is unfilled. The work we do is work nobody is doing today - that sentence belongs in the works agreement, and we bring the template for it.
No covert performance monitoring
The system rates agents, never people. Acceptance metrics are aggregate only, minimum group size n≥5, with no drill-down to an individual in the product or in any export. That is a contractual product commitment.
A named person decides
Every decision is routed to an accountable person in your house, under your own signing authority. Nothing is executed before one of your people agrees.
And one export is all we ever get. There is a written list of what we never ask for — five categories, permanent, not a phase one. It is part of the data processing agreement, so widening it would be a contract change you would have to sign.
We have no customer logos to show you. We have the work.
Everything below runs on synthetic data and says so. In this segment one overstated claim ends the referral chain, so nothing here is dressed as a customer result — and your own work sample replaces all of it within three working days.
Worked example · synthetic data · not a customer result
The same case flow, two industries, ninety seconds.
The film goes up shortly. Ask us for it and you get it by return.
Incoming case, the agent team’s work on it, the approval screen with a named person, and the finished result in its destination system. Run twice on two different case types, so you can see it is the same machine and not a demo built for one meeting.
Worked example · synthetic data · not a customer result
8D · supplier cost recovery
Incoming: A complaint on a supplied casting: 340 parts, sorted, 60 reworked, one line stopped for four hours.
- The case file is assembled: incoming inspection record, the drawing revision in force, the quality agreement clause on recoverable cost, and the two previous complaints against the same supplier.
- Sorting, rework, scrap and downtime are costed against your own rates. Every figure carries the document, version and page it came from.
- The contractual deadline is checked against the date of discovery, and the gap is stated — including where a fact is missing rather than assumed.
Back to you: A complete 8D with a costed recovery claim, in your quality system, waiting for the head of quality to approve or reject it.
We already know your queue. That is the whole difference.
A general consultancy spends its first four weeks learning what an 8D is. We start there — which is why a work sample takes three days rather than a quarter.
Machinery & plant engineering
The post you cannot fill: quality engineer, technical clerk. The queues: 8D complaints with cost recovery, and RFQ and quotation preparation.
The queue, in detail →Energy & utilities
The post you cannot fill: grid engineer, market communication clerk — and the public pay band cannot outbid the market. The queues: connection applications and clearing cases with statutory deadlines.
The queue, in detail →